What you need and what someone else needs regarding health and fitness are, most likely, two totally different things. And that’s why everyone that comes to Strong Heart starts with a consultation. That way, we can learn more about your goals and health and fitness history and then do a 9-point assessment that lets us know if you have any limitations that need to be addressed and accounted for to keep you safe. We want to make sure we find the right program or programs for YOU.
Just like when you go to a mechanic, they can’t give you a price until they have determined what is needed, the same is true for us.
You are able to put your membership on hold for up to eight weeks if you are injured, busier than usual or expecting to spend time out of town. Please let us know two weeks in advance of your hold period and we will arrange to suspend your payments. We’ll need a start and finish date as we will automatically to restart your membership when your hold period is complete. We can only put a membership on hold for a maximum of eight weeks. Anything more is considered a cancellation, which will be carried out in accordance with our normal cancellation terms. Of course, we would love for you to come back and will be happy to discuss renewing your membership at any time.
Please be aware that our efforts with guidelines are ongoing. If at any time you have specific questions or concerns about the accessibility of any web page on our website, please send us an email at [email protected]. If you do encounter an accessibility issue, please be sure to mention the specific web page in your email, and we will investigate.
If you have questions or need any assistance with obtaining our products or services, please call us at tel:850-390-2828 during our regular business hours or send us an email at [email protected]. We will be more than happy to assist.